Ganea, a recruitment agency specialized in Accounting & Finance, Human Resources & Payroll, Legal and Administrative roles, is recruiting on behalf of one of its clients — an international market-leading group based in Saint-Priest — a Key Accounts Credit Controller (M/F) for a permanent position.

Role Overview

Within the team dedicated to key accounts customers, you will be responsible for monitoring and securing cash collections in a structured and process-driven environment.

This position focuses on long-term relationships with key accounts, where data accuracy, follow-up quality and process compliance are more important than intensive phone-based collections.

Key Responsibilities

• Manage and monitor a portfolio of B2B key accounts clients
• Analyse outstanding balances and billing discrepancies using large Excel datasets
• Process and integrate data into key accounts customer platforms (dedicated portals, specific tools)
• Handle and administratively follow up on disputes, credit notes and refund requests, in coordination with internal teams
• Communicate mainly in writing (emails) with clients, in line with each account’s specific processes and deadlines
• Update and ensure the accuracy of customer data (invoice status, payments, account blocking/unblocking)
• Contribute to customer risk assessment, applying blocking or unblocking procedures when required

Tools

• Credit management software: My DSO
• ERP: SAP

Profile Required

• Proven experience in B2B key accounts management, with strong data analysis skills
• Comfortable working with large Excel files and integrating data into customer platforms
• This is a highly administrative and data-driven role, with communication mainly via email
• You have a clear, professional written communication style and can adapt to each customer’s requirements
• You will join a supportive and close-knit team, where collaboration is a core value
• Strong organizational skills, attention to detail and team spirit are essential
• Very good command of Excel and standard office tools is required

What’s on Offer

• 37-hour work week with RTT
• Annual gross salary: €28,000 – €30,000
• Benefits: hybrid working, meal vouchers, profit-sharing bonus
• Join a stable, international group offering a structured environment and long-term opportunities